Trusted Friend Co.
Privacy Policy
Trusted Friend Co. Privacy Policy
Trusted Friend Co. Privacy Policy
Trusted Friend Co. Privacy Policy
Last Updated: June 2026
At Trusted Friend Co., we believe neighborhood safety should not come at the expense of privacy.
This Privacy Policy explains what information we collect, how we use it, and how Officer Bob™ and Beacon One™ are designed to protect your family's privacy.
Our Privacy Philosophy
Officer Bob is designed to be private by default.
Video footage captured by Officer Bob belongs to you. We do not continuously stream your footage to our servers, sell your footage, or monitor your recordings.
Our goal is simple: help families improve awareness where kids play while keeping control of data in the hands of the people who own the device.
Information We Collect
When you visit our website, join our waitlist, create an account, purchase a product, or use our services, we may collect:
Name
Email address
Shipping and billing information
Phone number (if provided)
Order and transaction history
Device and browser information
Customer support communications
Officer Bob Video Footage
Officer Bob records video locally to storage installed within the device.
By default:
Video footage remains stored on the device.
Trusted Friend Co. does not automatically receive copies of your recordings.
Trusted Friend Co. cannot view your footage unless you intentionally choose to share it with us for support or troubleshooting purposes.
You control when footage is downloaded, viewed, or shared.
Because recordings are stored locally, loss, theft, or damage to a device may result in loss of footage.
Mobile App and Connectivity
If you use the Officer Bob mobile application, we may collect limited information necessary to operate the product, including:
Device identifiers
Firmware version information
Product registration details
Diagnostic information
App usage information
This information helps us maintain product performance, improve reliability, and provide customer support.
Product Registration
To help reduce theft and unauthorized resale, certain products may be associated with a registration account.
Registration information may include:
Product serial number
Owner account information
Activation status
Children and Family Privacy
Officer Bob is designed for use by adults.
We do not knowingly collect personal information directly from children under 13.
Parents and guardians remain responsible for determining appropriate placement and use of Officer Bob in accordance with local laws and regulations.
How We Use Information
We may use information to:
Process orders
Deliver products
Provide customer support
Improve products and services
Communicate product updates
Send marketing communications (which you may opt out of at any time)
Detect fraud and protect customer accounts
Sharing of Information
We do not sell your personal information.
We may share information with trusted service providers that help us operate our business, including:
Payment processors
Shipping providers
Customer support platforms
Website hosting providers
Analytics providers
These providers may only use information as necessary to provide services on our behalf.
Law Enforcement Requests
Trusted Friend Co. does not maintain continuous access to locally stored recordings.
If we do not possess requested footage, we cannot provide it.
We may disclose information when required by applicable law, court order, or valid legal process.
Data Security
We use commercially reasonable safeguards to help protect customer information.
However, no method of transmission, storage, or security is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on where you live, you may have rights to:
Access your personal information
Correct inaccurate information
Request deletion of personal information
Request a copy of information we maintain about you
Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
Trusted Friend Co.
Email: hello@trustedfriend.co
Website: trustedfriend.co
If you have any questions regarding this Privacy Policy, please contact us at hello@trustedfriend.co.
Trusted Friend Co. Privacy Policy
Last Updated: June 2026
At Trusted Friend Co., we believe neighborhood safety should not come at the expense of privacy.
This Privacy Policy explains what information we collect, how we use it, and how Officer Bob™ and Beacon One™ are designed to protect your family's privacy.
Our Privacy Philosophy
Officer Bob is designed to be private by default.
Video footage captured by Officer Bob belongs to you. We do not continuously stream your footage to our servers, sell your footage, or monitor your recordings.
Our goal is simple: help families improve awareness where kids play while keeping control of data in the hands of the people who own the device.
Information We Collect
When you visit our website, join our waitlist, create an account, purchase a product, or use our services, we may collect:
Name
Email address
Shipping and billing information
Phone number (if provided)
Order and transaction history
Device and browser information
Customer support communications
Officer Bob Video Footage
Officer Bob records video locally to storage installed within the device.
By default:
Video footage remains stored on the device.
Trusted Friend Co. does not automatically receive copies of your recordings.
Trusted Friend Co. cannot view your footage unless you intentionally choose to share it with us for support or troubleshooting purposes.
You control when footage is downloaded, viewed, or shared.
Because recordings are stored locally, loss, theft, or damage to a device may result in loss of footage.
Mobile App and Connectivity
If you use the Officer Bob mobile application, we may collect limited information necessary to operate the product, including:
Device identifiers
Firmware version information
Product registration details
Diagnostic information
App usage information
This information helps us maintain product performance, improve reliability, and provide customer support.
Product Registration
To help reduce theft and unauthorized resale, certain products may be associated with a registration account.
Registration information may include:
Product serial number
Owner account information
Activation status
Children and Family Privacy
Officer Bob is designed for use by adults.
We do not knowingly collect personal information directly from children under 13.
Parents and guardians remain responsible for determining appropriate placement and use of Officer Bob in accordance with local laws and regulations.
How We Use Information
We may use information to:
Process orders
Deliver products
Provide customer support
Improve products and services
Communicate product updates
Send marketing communications (which you may opt out of at any time)
Detect fraud and protect customer accounts
Sharing of Information
We do not sell your personal information.
We may share information with trusted service providers that help us operate our business, including:
Payment processors
Shipping providers
Customer support platforms
Website hosting providers
Analytics providers
These providers may only use information as necessary to provide services on our behalf.
Law Enforcement Requests
Trusted Friend Co. does not maintain continuous access to locally stored recordings.
If we do not possess requested footage, we cannot provide it.
We may disclose information when required by applicable law, court order, or valid legal process.
Data Security
We use commercially reasonable safeguards to help protect customer information.
However, no method of transmission, storage, or security is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on where you live, you may have rights to:
Access your personal information
Correct inaccurate information
Request deletion of personal information
Request a copy of information we maintain about you
Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
Trusted Friend Co.
Email: hello@trustedfriend.co
Website: trustedfriend.co
If you have any questions regarding this Privacy Policy, please contact us at hello@trustedfriend.co.